This Privacy Policy outlines how ANT HIVE CREATIONS INC ("we," "our," or "us") handles the collection, use, disclosure, protection, and retention of personal data from users who interact with our services across a wide spectrum of digital channels. This includes, but is not limited to, mobile applications, browser-based services, online games, software platforms, rewards and loyalty systems, user engagement initiatives, marketing programs, and social communities. We are committed to operating transparently and responsibly under the applicable data privacy laws of California, USA, and we empower users to understand and exercise their rights in relation to their personal data. By accessing or using our services, you signify your consent to the practices described in this Policy.
1. Scope and Applicability
This Policy applies to all environments and systems managed or controlled by ANT HIVE CREATIONS INC, including our mobile applications, web interfaces, in-game features, and supporting infrastructure. It encompasses all categories of users, such as registered members, guest users, beta testers, and participants in special promotions or feedback programs.
We encourage you to review this Policy carefully. If you have questions or require clarification, please contact us via [email protected]. Your continued engagement with our platforms indicates acknowledgment and acceptance of the terms described here.
2. Categories of Information We Collect
We gather personal and usage-related data through direct input, automatic tracking, and third-party integration to ensure service efficiency and compliance.
2.1 Information You Provide Voluntarily
User Registration: Username, password, [email protected], avatar preferences, age verification, country or region, language settings.
Generated Content: Contributions in forums or chats, personalized avatars, images, videos, bios, and submitted forms.
Participation Records: Data from surveys, sweepstakes, event signups, feedback forms, and community engagements.
Support Requests: Communication logs, issue reports, error logs, screenshots, crash data, and resolutions.
2.2 Information Collected Automatically
Device & Technical Details: IP address, device identifiers (IMEI, UDID), operating system, browser type, and language configurations.
Usage Analytics: Navigation behavior, session duration, gameplay metrics, control interactions, feature utilization, and performance logs.
Security Monitoring: Logs related to login anomalies, suspected hacking, unauthorized access, and exploit attempts.
Location Information: Subject to user consent, we may collect geolocation data to enable location-specific features.
2.3 Data Obtained from External Sources
Social Login Services: When connecting through third-party platforms, we may receive your name, profile photo, and email address.
Analytics & Advertising Partners: Insight into demographic trends, ad impressions, engagement behaviors, and marketing identifiers.
Payment Systems: We collect non-sensitive transaction details like payment confirmation, method, reference tokens, and billing status.
Aggregated User Behavior: Audience segmentation, lifecycle data, funnel analysis, and retention metrics.
We strictly limit data collection to essential business functions and lawful processing purposes.
3. Use of Data
We use personal data for various legitimate business purposes, which include:
Account Management: Facilitating sign-up, login, authentication, and account recovery.
Experience Personalization: Customizing UI preferences, adjusting content delivery, and refining user journeys.
Game and Feature Development: Balancing gameplay, developing updates, and tailoring user-centric enhancements.
Customer Care: Resolving queries, maintaining help desk records, and improving customer support quality.
Communications: Sending promotional messages, in-app event alerts, and user-specific offers.
Security Operations: Preventing bots, enforcing anti-cheat systems, detecting fraud, and securing user environments.
Legal Obligations: Meeting tax reporting, age compliance, recordkeeping, and audit requirements under California, USA law.
Business Intelligence: Running performance tests, analyzing user trends, and benchmarking operations.
We rely on lawful bases such as user consent, contractual necessity, and our legitimate business interests to justify these uses.
4. Use of Cookies and Tracking Tools
We utilize multiple technologies to enhance user experience and measure system performance:
Authentication Cookies: To recognize user sessions and retain login state.
Performance Monitoring Tools: Assessing app loading speeds, system resources, and stability.
Feature Management Systems: Deploying A/B testing and enabling experimental features.
Interaction Trackers: Mapping user flows, click patterns, and content engagement.
Attribution Tags: Tracing advertising conversions and referral sources.
You can control or disable these tracking mechanisms through browser or device settings. Disabling some of these may affect your experience.
5. Sharing of Data
We do not sell personal data. We may, however, share it with the following entities under strict confidentiality:
External Service Providers: Including hosting services, analytics vendors, email providers, marketing tools, and fraud protection platforms.
Affiliated Business Entities: For infrastructure support, shared user experiences, and backend integration.
Regulatory Bodies: When required by California, USA law or in response to lawful orders, subpoenas, or official inquiries.
Business Transactions: In the context of acquisitions, mergers, or asset sales, provided contractual safeguards are observed.
User-Authorized Sharing: When you intentionally connect with third-party platforms or services.
We ensure that all such disclosures comply with industry-standard confidentiality and data protection practices.
6. Security and Storage of Personal Information
We implement multi-layered security measures to prevent data loss, breaches, or unauthorized access:
Distributed Architecture: We host data in multiple secure locations to provide redundancy and minimize latency.
Encryption Protocols: Data in transit and at rest is secured using TLS and AES-256 encryption standards.
Role-Based Access: Employees and contractors access data strictly on a need-to-know basis.
Continuous Monitoring: Real-time alerts, suspicious activity detection, and anomaly tracking systems are employed.
Regular Assessments: External security firms and internal audits routinely test the integrity of our systems.
Backup Procedures: Automated backups and disaster recovery frameworks are in place to restore services rapidly.
Our data retention policy ensures that data is not held longer than necessary for legal, operational, or contractual reasons.
7. User Rights and How to Exercise Them
As per California, USA data protection regulations, you may have the right to:
Access Your Data: Request a copy or overview of the personal information we store.
Correct Inaccuracies: Update or amend your profile and previously submitted data.
Delete Information: Under specific conditions, you may ask us to remove certain records.
Restrict or Object: Limit how we use your data in particular cases.
Data Portability: Receive your information in a structured, machine-readable file.
Withdraw Consent: Change your mind about previously agreed data uses.
You may submit a rights request by contacting [email protected]. Verification of identity may be required before processing your request.
8. Protection of Children's Privacy
Our services are not intended for users under the age of 13, or the equivalent minimum age defined by law in your jurisdiction. If we become aware that personal data from a child has been collected inadvertently, we will:
Delete the data promptly.
Deactivate the associated account.
Notify the parent or guardian, where feasible.
Parents who suspect their child has submitted personal information should reach out to us via [email protected].
9. International Transfers of Data
Given our global operations, your data may be processed in jurisdictions outside of your own. To protect your information during such transfers, we apply:
Binding Legal Instruments: Including model clauses approved under California, USA law.
Regulatory Frameworks: Adherence to international data transfer standards aligned with California, USA principles.
Vendor Compliance Audits: Ensuring foreign data processors uphold equivalent privacy safeguards.
Records of all cross-border arrangements are maintained and reviewed to ensure continued legal compliance.
10. Revisions to This Policy
This Privacy Policy may be revised in response to operational shifts, regulatory developments, or technological advancements. In the event of significant changes, we will notify users via:
In-service banners or pop-ups
Email announcements
App notifications
We encourage you to check this Policy regularly. Your continued use of our services following changes signifies your agreement to the updated terms.
11. Contact Us
If you need further information, wish to submit a data access request, or have privacy-related concerns, please reach out to us:
Email: [email protected]
Address: 385 S.LEMON AVE.,#E276 WALNUT, CA 91789
We are committed to responding professionally and promptly to all inquiries regarding your privacy.